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I previously had 12GB storage as a result of referring DOZENS of people to drobox. What happened?

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I previously had 12GB storage as a result of referring DOZENS of people to drobox. What happened?

New member | Level 2

I don't know when it happened, but the 12GB I had for referring all my friends to dropbox, (all of whom still use it. We are in Music and Media) is now gone, and the "contact support" is Baloney. There is no way to contact them directly.
How can I get back the 12 GB I Earned?
Thanks.
Pai1

1 Reply 1
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Re: I previously had 12GB storage as a result of referring DOZENS of people to drobox. What happe...

Dropboxer

Hey there @Pai1, thanks for reaching out to us!

 

Is it possible that you may have signed into another account, or that this space came from another promotion that expired?

 

If you check your Plan page here, what does it report your current space limit to be?

 

Also, if you check under the "Earn more space section", do you see anything reported there for referrals or other promotions?

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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