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I purchased 2TB for my personal account. But don't need the business pack/3 users.

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I purchased 2TB for my personal account. But don't need the business pack/3 users.

New member | Level 2

My dropbox was to it's 2gb limit so I purchased 2TB under the personal account. This has updated my size to 2TB but it also states that I have no further storage and is requesting me to upgrade.

I use this for work but don't ned the business pack with three or more employers. I was on the business pack but down graded to the free one. Need to go to the Personal one.

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Re: Business to Personal accounts

Super Collaborator | Level 20

Hi @gleamit19,

What exactly is your usage could be seen in your account plan page. Typically the issue is in share area (too much shared volume), which could be seen in your share tabs.

Hope this gives the right direction.

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