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I received an email saying my mail ID has changed, and now I can't login to my account

I received an email saying my mail ID has changed, and now I can't login to my account

AKAKKII
New member | Level 2
‎03-12-2020 02:08 PM

hi i am not able to signin my account and unfortunately i have one last mail in my inbox saying that your mail id has changed but unfortunately i have never changed that id and that id doesn't belongs to me 

 

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Re: I received an email saying my mail ID has changed, and now I can't login to my account

Walter
Dropboxer
‎03-12-2020 06:45 PM

Hi @AKAKKII; welcome to our Community and sorry to hear about this.

 

I strongly suggest contacting our support team via the relevant form (from an email address that you have access to), so we can assist further with account specific information.

 

In case you bump into any trouble with that, please let me know. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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