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I received an email saying my mail ID has changed, and now I can't login to my account

New member | Level 2
New member | Level 2

hi i am not able to signin my account and unfortunately i have one last mail in my inbox saying that your mail id has changed but unfortunately i have never changed that id and that id doesn't belongs to me 

 

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Re: I received an email saying my mail ID has changed, and now I can't login to my account

Dropboxer
Dropboxer

Hi @AKAKKII; welcome to our Community and sorry to hear about this.

 

I strongly suggest contacting our support team via the relevant form (from an email address that you have access to), so we can assist further with account specific information.

 

In case you bump into any trouble with that, please let me know. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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