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I referred a friend to join Dropbox but I didn't receive the space. How can I resolve this?

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I referred a friend to join Dropbox but I didn't receive the space. How can I resolve this?

New member | Level 2

Invited friend joined dropbox on same date invite was sent but no credit given.  What do I do to contact someone to resolve issue?

 

BTW:  Your support box in contact section has a bug.

1 Reply 1
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Re: Invite a friend

Dropboxer

Hi @Bleucat, thanks for posting!

 

You can check out the Support options available to you based on your current plan from here, but I'd be more than happy to assist you from here if you'd like.

 

Can you let me know what status shows next to the referral when you check your Plan page here? It will be shown in the table towards the bottom of the page if you're not familiar.

 

Also, can you clarify for me what issue you saw with the contact section and which page this was on exactly?

 

Let me know what you find and we'll go from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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