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Re: I subscribe wrong my email account for Acer Dropbox 20 GB welcom

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I subscribe wrong my email account for Acer Dropbox 20 GB welcom

Explorer | Level 4

Hi guys!

I hope you can help me! I made a big mistake, at the moment when I start the computer for the first time a greeting from Acer said that I have  20 GB for one year and I subscribe "my email" and after save I identified then I wrote bad, so now I don't know how to solve this, I can not confirm the account and I don't know how to change the email because it asks for send an email to "my last email subscribed".

Please I hope you have any idea, I would appreciate your support.

Have a great day ! 

1 Accepted Solution

Accepted Solutions
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Re: I subscribe wrong my email account for Acer Dropbox 20 GB welcom

Dropboxer
Dropboxer

Hey there @Milena Cubides, I'd be happy to help look into this with you!

 

Could you try editing the email address you've used by going to the General tab and entering the right one? 

 

Let me know if this works for you, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
Highlighted

Re: I subscribe wrong my email account for Acer Dropbox 20 GB welcom

Dropboxer
Dropboxer

Hey there @Milena Cubides, I'd be happy to help look into this with you!

 

Could you try editing the email address you've used by going to the General tab and entering the right one? 

 

Let me know if this works for you, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: I subscribe wrong my email account for Acer Dropbox 20 GB welcom

Explorer | Level 4

Hi Lusil!

Thank you so much for your help. I  didn't notice than in that option you can edit. So simple 

Have a great day!

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