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I think I have a few Dropbox accounts, how can I access them to find some important photos?

I think I have a few Dropbox accounts, how can I access them to find some important photos?

Cinderblock
New member | Level 2

I believe I have a couple accounts with Dropbox but I can't recall how to get into them or if I have to have passwords or the phone that I had when I had your accounts if you can can help me or redirect me there are several photos that I really don't want to lose thank you

1 Reply 1

Re: Accounts

Daphne
Dropboxer

Hi @Cinderblock, I'd be happy to help out!

 

In order to regain access to the accounts, you'll need access to the email linked with the Dropbox account.

 

Since you're not sure what this might be, I can suggest requesting a password reset email for each of your current email accounts.

 

If you have an account under that email, you'll receive the password reset email to your inbox, which will then allow you to regain access to the account.

 

Hope this helps point you in the right direction, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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