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I think I have multiple accounts and need some help with merging them. Any ideas?

New member | Level 2
New member | Level 2

I seem to have many dropbox accounts. I want to have them all in one place and delete the others. I don't know how to see what kind of accounts they are - I think some as Basic and at least one is Plus. First, how do I see the email associated with the account and what kind of account it is? Second, how do I move files and folders into my Plus account from the others?  Thank you!

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Re: I think I have multiple accounts and need some help with merging them. Any ideas?

Dropboxer
Dropboxer

Hi @Geri2; welcome to our Community and thanks for using Dropbox!

 

You can use the dedicated guide we have in our Help Center to identify your accounts and from there, check each account's plan tab online. 

 

Once you've determined which account you'll be keeping, create a shared folder to move files between your accounts as per the relevant Help Center article

 

I hope this helps Geri! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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