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I thought I joined a business account but my account reports to be out of space. Any clues?

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I thought I joined a business account but my account reports to be out of space. Any clues?

New member | Level 2

i am logged in as an editer of a business account which has 3TB but i am told by Dropbox that i am out of storage, please can you advice

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Re: I thought I joined a business account but my account reports to be out of space. Any clues?

Super User II

Did you receive an invitation to join a Business team, where you would have merged your account into the team (or created a second account for that purpose), or did you simply accept a shared folder that you were invited to? My guess is it was just a shared folder, and shared folders take up space in your own account.

 

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Re: I thought I joined a business account but my account reports to be out of space. Any clues?

Super User II

Did you receive an invitation to join a Business team, where you would have merged your account into the team (or created a second account for that purpose), or did you simply accept a shared folder that you were invited to? My guess is it was just a shared folder, and shared folders take up space in your own account.

 

View solution in original post

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