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I tried to upgrade my account for more space but somehow made a "team account", what can I do?

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I tried to upgrade my account for more space but somehow made a "team account", what can I do?

New member | Level 2

So, I tried to add more memory space to my account and somehow made a "Team Account".  Is there a way to merge those or do I need to cancel the Team and do it the right way?

 

Thanks for your help!

Lisa

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Re: I tried to upgrade my account for more space but somehow made a "team account", what c

Dropboxer

Hi there @LisaFamilyPromise, I'd be happy to help out here!

 

Just to confirm, can you let me know exactly what plan type is showing when you visit your Plan page here?

 

This will give me a better idea of the steps to suggest in order for you to revert back to your personal account.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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