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I updated my billing info and it says I owe?!

New member | Level 2
New member | Level 2

So I went to update my card on file and it is saying I owe $116.++ when I am on monthly billing.

 

1 Accepted Solution

Accepted Solutions
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Re: Billing

Super User II
Super User II

As this is an account/billing related issue, you'll need to contact Support directly. Account related issues cannot be handled on this public forum.

 

Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

 

Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

View solution in original post

2 Replies 2
Highlighted

Re: Billing

Super User II
Super User II

As this is an account/billing related issue, you'll need to contact Support directly. Account related issues cannot be handled on this public forum.

 

Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

 

Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

View solution in original post

Highlighted

Re: Billing

New member | Level 2
New member | Level 2

Thank you

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