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I upgraded from Standard to Advanced but still have only 5 TB - how can I get more?

I upgraded from Standard to Advanced but still have only 5 TB - how can I get more?

mz11
New member | Level 2

Hi 

 

I've done plan's upgrade to "advanced" from "standard"

 

Payment is done, but we still have only 5 teras of storage available

 

Does anyone know how to fix?

 

It's very urgent

 

Thank you

1 Reply 1

Re: PLAN'S UPGRADE

Mark
Super User II

You get 5TB of storage as standard. You then need to request more storage as it is needed by contacting support. 

 

You can do that at www.dropbox.com/support , however, they wont be open now and you'll need to wait until Monday I'm afraid. 


 


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