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I used my personal account to join my school Dropbox but my account says it's full now, any help?

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I used my personal account to join my school Dropbox but my account says it's full now, any help?

New member | Level 2

I am a teacher and I used my personal account to join my school Dropbox and now my account is saying that it’s too full.
The other teachers have space and can upload at any time and anything.

Should I create another account with my school email or is there a better way to do this without 1. Having to pay 2. Loose my documents from last year?

1 Reply 1
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Re: School account

Dropboxer

Hi there @Mooreme1, thanks for posting here today!

 

When you mentioned that you joined the school account, can you clarify for me if you're referring to joining a team or a shared folder perhaps?

 

Since you've ran out of space on your account already it would suggest you're still using a personal account. You can double check this by looking at your Plan page here.

 

Let me know and we'll take it from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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