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I've lost my mobile with my two-step verification app? How can I login to Dropbox?

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I've lost my mobile with my two-step verification app? How can I login to Dropbox?

New member | Level 2

I lost my iPhone which had my Gmail account 2 way authentication for both my Apple Email and Gmail. How can I retrieve my Dropbox so that I can get my 8 digit authentication code to restore my Gmail

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Re: I've lost my mobile with my two-step verification app? How can I login to Dropbox?

Dropboxer

Hi @mannycia213, thanks for messaging the Community!

 

You can use the emergency backup codes provided at the time you setup the two-step verification measure in order to login to your account and disable the security.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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