cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

I wanna know if and how can i be reimbursed for

New member | Level 2
New member | Level 2

i have a Dropbox Plus account, my plan was automatically renovated on January 22, but we're not anymore interested. I wanna know if and how can i be reimbursed for that ? My account name is Coletivomob.

1 Reply 1
Highlighted

Re: I wanna know if and how can i be reimbursed for

Dropboxer
Dropboxer

Hi @coletivomob

Thanks for joining the Community. 

I located the open email communication you have with our social media team. I nudged the agent assisting you and you will soon get a response. 

I am unable to see your account details via the Community to let you know if you are eligible for a refund, unfortunately. 

I hope you are! crossed fingers


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?