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I want to change my personal email to work email

New member | Level 2
New member | Level 2

I want access to my work email. I have already got access and approval form my work site. 

When I login using a single sign on , It says, you aren't a member of this team.

1 Accepted Solution

Accepted Solutions
Highlighted

Re: I want to change my personal email to work email

Dropboxer
Dropboxer
I appreciate your swift update on the issue here @aagarw53!
 
As this pertains to your account-specific sensitive info, would you mind if I sent you a brief message on the email address connected to your Forum profile, in order to further advise on the best next steps for you? Thanks & I’m looking forward to hearing back from you on this discussion! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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View solution in original post

5 Replies 5
Highlighted

Re: I want to change my personal email to work email

Dropboxer
Dropboxer

Hey @aagarw53, if your admin has set up SSO for your account (whereas you can’t access the team account yet), then your best bet would be to contact your team admin directly on the matter. 

 
If this persists for you, please let me know here & I’ll make sure to reach out to you on my end via email in order to address your concern, as this issue pertains to your account details (which can’t be accessed here for security reasons)
 
Thanks in advance for the time you’re devoting on this & please keep me updated on your findings on this discussion here! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: I want to change my personal email to work email

New member | Level 2
New member | Level 2

Hi Jane,

This issue is persisting for me again and again. Can you please look into this.

Highlighted

Re: I want to change my personal email to work email

Dropboxer
Dropboxer

I could investigate what’s happening on our end @aagarw53, though have you contacted your admin on the matter? Could you give me a bit of context as to their answer? Please do let me know what they’ve replied to you & we’ll take it from there!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: I want to change my personal email to work email

New member | Level 2
New member | Level 2

They said they gave me access to ASU dropbox account on October 28th. Since then I have requested the access 3 times but everytime, It says I don't have a admin access.

Highlighted

Re: I want to change my personal email to work email

Dropboxer
Dropboxer
I appreciate your swift update on the issue here @aagarw53!
 
As this pertains to your account-specific sensitive info, would you mind if I sent you a brief message on the email address connected to your Forum profile, in order to further advise on the best next steps for you? Thanks & I’m looking forward to hearing back from you on this discussion! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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