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I want to remove a license but I can only add

New member | Level 2
New member | Level 2

Hi, I m trying to find the option to remove 1 license which is not in use from my dropbox busineess account - all I can find is an option to add a license.

Help anyone? 

 

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Removing a license

Super User II
Super User II
Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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View solution in original post

3 Replies 3
Highlighted

Re: Removing a license

Super User II
Super User II
Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: Removing a license

New member | Level 2
New member | Level 2

Thanks a lot  Mark - I found the -1 option

Highlighted

Re: Removing a license

New member | Level 2
New member | Level 2

Mark, 

 

Thank you.  The -1 option on the add license page worked for me to remove a license.

 

Appreciate it!.

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