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I was charged for a plan before my subscription ended- does anyone know how to reach actual help??

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I was charged for a plan before my subscription ended- does anyone know how to reach actual help??

New member | Level 2

I was charged for a plan before my subscription ended- does anyone know how to reach actual help?? Not only is this totally unethical, but now I have spend that last 2 days trying to reach someone who can actually help- and I've found NO ONE!

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Re: I was charged for a plan before my subscription ended- does anyone know how to reach actual help

Dropboxer

Hi @Katiewmurphy19; welcome to our Community!

 

In this case, I'd suggest contacting our support team directly so we can assist further with account specific information.

 

I hope this gets resolved for you soon!

 

 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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