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I was told my Dropbox was full, paid &... nada...

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I was told my Dropbox was full, paid &... nada...

Helpful | Level 5

$121 later, How can I speak to DropBox Tech Support?

1 Accepted Solution

Accepted Solutions
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Re: I was told my Dropbox was full, paid &... nada...

Helpful | Level 5

Thanks Jau, Chatted with Tech Support in Chat and made good progress!

View solution in original post

3 Replies 3
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Re: I was told my Dropbox was full, paid &... nada...

Dropboxer
Dropboxer

Hi @gauthierjp, thanks for messaging the Community!

 

I'm sorry to hear about this. As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by logging into your account, clicking this support link, scrolling down to 'Submit a help request', and providing as much info as possible.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: I was told my Dropbox was full, paid &... nada...

Helpful | Level 5

Thanks Jau, Chatted with Tech Support in Chat and made good progress!

View solution in original post

Highlighted

Re: I was told my Dropbox was full, paid &... nada...

Dropboxer
Dropboxer

Glad to hear it, @gauthierjp!

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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