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I was wondering if my old account is retrievable. Can you help?

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I was wondering if my old account is retrievable. Can you help?

Explorer | Level 3

I'd really like my old one to be able to be back 1

1 Reply 1
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Re: I was wondering if my old account is retrievable. Can you help?

Dropboxer

Hi there @Kperfect, I hope you're having a good day so far!

 

Can you let me know a little more info about the account that you're referring to? For example, did you delete this account previously, or are you not able to sign in?

 

If your account was deleted then I'm afraid that there isn't much I can suggest as we wouldn't be able to recover that account.

 

However, if you're just having trouble accessing the account, then please let me know if you're getting any errors or what the issue is exactly.

 

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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