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I would like to upgrade my account, will my data be safely transferred?

New member | Level 2
New member | Level 2

Hi All

 

Ive got a personal dropbox account and business one too.

 

I would like to upgrade the personal one to another business account, Can i do it? If i can, will all data be transferred safely?

 

3 Replies 3
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Re: I would like to upgrade my account, will my data be safely transferred?

Dropboxer
Dropboxer

Hello @Mik78e, thanks for reaching out to us here!

 

If you upgrade your account from a personal account to a team account, your data will remain safely in your account. 

 

Please just bear in mind that your personal files will be moved into a purple folder with your name on it to distinguish these files from the team's shared workspace.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I would like to upgrade my account, will my data be safely transferred?

New member | Level 2
New member | Level 2

Hi Daphne,

 

Thanks heaps for your reply. Thats really helpful.

 

How do i upgrade to team account?

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Re: I would like to upgrade my account, will my data be safely transferred?

Dropboxer
Dropboxer

Thanks for getting back to me here @Mik78e!

 

To upgrade to a team account, while signed into the Dropbox account that you'd like to upgrade you can visit this page and set up the subscription.

 

Once the account is set up, you can invite the other members to the team with the steps outlined here.

 

Keep me posted with any questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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