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ID verification

ID verification

MuhammadZain
New member | Level 2

Hi everyone

I am using dropbox since long from my old email id which was registered o my old number. now drop box asks for account verification and i have changed my number so no access to previous email. what should i do

1 Reply 1

Re: ID verification

Hannah
Dropboxer
Hey @MuhammadZain, thanks for your post and happy Monday!

Have you tried the steps in this article to see if you can resolve this issue?

If not, you can always download your Dropbox files to your computer, create a new Dropbox account that you can verify and upload them there.

Let me know if you have any questions!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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