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IOS Subscription Change

IOS Subscription Change

anansiglobal
New member | Level 2

Hey, I have just upgraded from Dropbox Plus to Professional via IOS Subscription, its yet to show on my account on my laptop... how long apprpx does this take? Does anyone know

1 Reply 1

Re: IOS Subscription Change

Lusil
Dropboxer

Hey there @anansiglobal, let's see what we can do here. 

 

If you haven't already, could you try restoring your purchase from your Dropbox app?

 

You should be able to do this by tapping on the mobile app's gear icon (on the top left of your screen) and selecting Restore purchases

 

Give that a shot and let me know how it goes. Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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