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IVE BEEN CHARGED ON MY CREDIT CARD WITHOUT ANY PERMISSION WHATSOEVER AND NO WAY OF SPEAKING TO ANY1

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IVE BEEN CHARGED ON MY CREDIT CARD WITHOUT ANY PERMISSION WHATSOEVER AND NO WAY OF SPEAKING TO ANY1

New member | Level 2

How on earth can a business not have a direct chat or phone number when they are taking money off peoples credit card with out permissions ????

any one have a direct number i can call

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Re: IVE BEEN CHARGED ON MY CREDIT CARD WITHOUT ANY PERMISSION WHATSOEVER AND NO WAY OF SPEAKING TO A

Super User II

@carlb2020 wrote:

... they are taking money off peoples credit card with out permissions ????


Dropbox can't charge you unless you (or someone) has given them your credit card information. If they've been given your credit card information, they've been given permission. If you haven't given them your credit card, then the question you should be asking is "Who did?" and you should be contacting your bank.

 

If you visit the Support page while you're NOT signed in to a Dropbox account, including these forums, you'll see an option for billing issues. Best to use an Incognito/private browsing window to make sure you're not signed in.

 

 


any one have a direct number i can call


Dropbox only provides phone support to Business accounts. Even if you had the number, you'd need the required PIN number from your Business account.

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