cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Find out how Tiffany, a Customer Experience superstar uses Dropbox to keep her family in the loop when it comes to her new baby here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

If I ended my subscription, will my files is still on dropbox forever?

If I ended my subscription, will my files is still on dropbox forever?

alice9000
New member | Level 2

If I ended my subscription, will my files is still on dropbox forever? will it get deleted? is there any time limit like google drive did now? I want to keep my file forever even after i died and cannot pay anymore. I know this sound silly. 

1 Reply 1

Re: If I ended my subscription, will my files is still on dropbox forever?

Mark
Super User II

Hi @alice9000 

No, they will be deleted I'm afraid. Dropbox requires you/somebody to at least log in and use the account at least every year or its closed (unless you are a paying user). 

 

However, the T&C's do also state that they can remove data if you are over quote but that has never happened yet. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?