Incorrect email entered so I can't verify, what can I do?

[Jabbott]

I received a 12 month upgraded account with my new laptop and when I tried to verify email I realised that I have set it up with a letter missing from my email so I cannot verify (as it is not my email) and I cannot edit the email as there is no option to do so as it only gives me the option to verify. 

Can anyone help?

[Daphne]

Hi @Jabbott, I'm sorry to hear about the situation!

Can you just clarify for me, was the typo made in the beginning of the email, or in the domain after the "@"?

Also, are you trying to change the email address via the account settings on the website here?

If you try another web browser, or an incognito/private window, do you see the option to "edit" there?

Let me know and we'll go from there!