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Invoice/cost for Dropbox plus without ordering

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Invoice/cost for Dropbox plus without ordering

New member | Level 2

It does not say when this is supposed to be started or for which of my Dropbox account.

Costs from Dropbox.PNG

1 Accepted Solution

Accepted Solutions
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Re: Invoice/cost for Dropbox plus without ordering

Dropboxer

Hey there @RicDo  - how are you today?

As it looks like you upgraded via the app on your phone and due to the way that in-app purchases are handled, we have no access to invoices for in-app purchases so, unfortunately, the current process requires that all billing related requests go through the app store you used to purchase Dropbox.

For the Google Play store, follow these instructions:

https://support.google.com/a/answer/1357731

Let me know if you have any more questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: Invoice/cost for Dropbox plus without ordering

Dropboxer

Hey there @RicDo  - how are you today?

As it looks like you upgraded via the app on your phone and due to the way that in-app purchases are handled, we have no access to invoices for in-app purchases so, unfortunately, the current process requires that all billing related requests go through the app store you used to purchase Dropbox.

For the Google Play store, follow these instructions:

https://support.google.com/a/answer/1357731

Let me know if you have any more questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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