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Is HP 25GB promotion still available if you deleted the app?

New member | Level 2
New member | Level 2

I deleted a bunch of bloatware including Dropbox when I got my new HP laptop without realising there was a promotion. Now I redownloaded the app but I can't find the promotion anywhere, and it doesn't show up under 'Plan' on my account. Is it still possible to claim the 25 GB by registering my device somewhere, or is the offer gone for good?

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Re: Is HP 25GB promotion still available if you deleted the app?

Dropboxer
Dropboxer

Hi @MB1011, thanks for posting on the Community!

 

The pre-installed version of the Dropbox desktop application would have been the app that provided the promotional quota.

 

Unfortunately, once the app has been deleted, then it wouldn’t be possible to activate the promotion since it’s linked to the unique app.

 

If there’s anything else I can assist with, please let me know.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: Is HP 25GB promotion still available if you deleted the app?

Dropboxer
Dropboxer

Hi @MB1011, thanks for posting on the Community!

 

The pre-installed version of the Dropbox desktop application would have been the app that provided the promotional quota.

 

Unfortunately, once the app has been deleted, then it wouldn’t be possible to activate the promotion since it’s linked to the unique app.

 

If there’s anything else I can assist with, please let me know.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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