I come from CN, the cost of 9.99$ per month is too expensive for me to pay. And I just need to sync some important documents to the cloud storage, so I don't think my documents can fill the 2000GB storage space in the near future years.
I've been using Dropbox (the free version) for quite a few years, but now I need to acquire a lot more storage space - not as much as 2TB though - perhaps 100GB if they'd consider that - and it's something I want to discuss with the people at Dropbox, because for my limited needs about £100 a year (whatever that is in dollars) is just not worth the expense. Nevertheless. there's no phone number, no e-mail address, and the ******* chat bot keeps declaring that there's been an error, so I can't use that either.
Why do some companies make themselves so hard to communicate with? It was a lot easier when all we had was landline phones. It does my head in.
Thanks for your views; all noted. Nevertheless, I don't see the logic of their position. There MUST be lots of people like me who would like to have, say, 100GB of storage for, say, $20 a year. Per gigabyte of storage they'd be earning a lot more from this contract than they are from providing 2TB to other people! It would hardly take much effort on the part of their software developers to offer this service.