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Is my account inactive if I made a payment only once?

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Is my account inactive if I made a payment only once?

Explorer | Level 4

If I made a payment only once before,
could it be inactived?

3 Replies 3
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Re: Inactive account

Dropboxer

Hey there @ddddw, I hope you're having a good start to your week!

 

Can you let me know a little more info on exactly what issue you're having? Did you receive a notice via that your account was inactive? 

 

Any detail you can provide me on the issue you're experiencing will be very helpful to allow me to assist you more accurately.

 

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Inactive account

Explorer | Level 4
I was paying.
I'm not paying now.
If I don't use my account for a year,
Will my account be deleted?
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Re: Inactive account

Super User II

@ddddw wrote:
I was paying. I'm not paying now. If I don't use my account for a year, Will my account be deleted?

Yes. If the account no longer has an active subscription, and you haven't accessed it for over a year, it will be deleted.

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