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Is there a way to get access to an account that was closed due to inactivity?

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Is there a way to get access to an account that was closed due to inactivity?

New member | Level 2

Hello,

I had a second Dropbox account, but it had been closed / deleted because I haven't been using it for a while. Would you recommand me an option (free or not, I would be ok to pay if needed), to get back my files ? I would really be happy to get back to these data. Thanks a lot

2 Replies 2
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Re: Is there a way to get access to an account that was closed due to inactivity?

Super User II

@jerome29 wrote:
Is there a way to get access to an account that was closed due to inactivity?

Unfortunately, once an account has been deleted, neither the account nor the files within can be recovered. You can try contacting Support directly, but I don't think they'll be able to help you.

 

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Re: Is there a way to get access to an account that was closed due to inactivity?

New member | Level 2

Thank you Rich I will try that.

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