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Is there a way to turn off the email notifications of when someone joins a shared folder?

Is there a way to turn off the email notifications of when someone joins a shared folder?

Chris B.83
New member | Level 1

Is there a way to turn off the email notifications of when someone joins a shared folder? I have a shared folder that many people (possibly 500) have access to (or will have access to when they join). Is there a way to stop the emails from notifying me every time someone joins the folder? This is really annoying when it happens every 2 minutes or at odd hours in the night. Thanks

19 Replies 19

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Ed
Dropboxer

Hi there

Sorry for the late response - are you still having issues?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Jane N.1
New member | Level 1

We are also facing this issue.  Is there any way to stop these e-mail notifications?  I don't see any proper setting to stop these in Account page.

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Elaine R.7
New member | Level 1

I would also like to know.

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Elizabeth H.2
New member | Level 1

I have the same problem with getting emails when people make changes to a shared folder. way too much information about tiny changes.

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Terry S.18
New member | Level 1

I have the same problem. I don't want an email every time someone comments on a file.

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Frank L.15
New member | Level 1

I would like the opposite to happen.  I would like the e-mail notifications when someone joins a shared folder.

And I was getting them until about a week ago and then they stopped.  I tried to find information on this in the Settings and the Forums and this link was the only one I was able to find. 

Thanks in Advance

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Jeff P.4
New member | Level 1

Frank, I am in the same boat and don't understand why I am not getting email notifications when someone accepts a shared folder invite, or that they joined a shared folder.  It's helpful information to know who received what.  

Has anyone else noticed this, and can anyone at Dropbox respond to this issue?

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Frank L.15
New member | Level 1

Jeff....FWIW I also sent an e-mail to Dropbox on 6/12 and haven't received a response yet.  There has also been other weird things happening to my account such as my contacts that I frequently use being deleted or disappearing.  

These issues were never the case and my account was stable....now it seems like when I use it...I find an issue.  

Re: Is there a way to turn off the email notifications of when someone joins a shared folder?

Jeff P.4
New member | Level 1

I just noticed that I have the same issue as Frank; my contacts are no longer appearing automatically when I type in email addresses with whom I am sharing files.

On another Dropbox subject, I have experienced numerous files being randomly deleted when I re-start my computer.  Fortunately, Dropbox sends an email saying, "we noticed that you recently deleted a large number of files from your Dropbox."  Then I have a way of restoring those files, but it's time-consuming to do so and a bit disconcerting to have this happen.

Anyone else having any of these issues?

 

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