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Is this a scam email or is it legit?

Is this a scam email or is it legit?

My_clever_username
New member | Level 2

I reveived this email, but I have some suspicions about it, starting with the grammatical error 'Dropbox wants hear from you' in the heading at the top. This was sent from the email 'no-reply@dropbox.com', which is the same exact address that I get all of my dropbox emails from. Is this email real or fake?

 

Dropbox survey.jpg

 

Please let me know what you guys think.

 

Thanks.

 

-Ian

1 Reply 1

Re: Is this a scam email or is it legit?

Daphne
Dropboxer
Hi @My_clever_username, thanks for reaching out!

It looks like it's indeed from an official Dropbox email domain, but I'd suggest clicking on the sender's contact info to check this in more detail.

If you see a different email address there, that's not an Dropbox domain, then it's not an official email from Dropbox.

In either case, if you're wary of a communication sent to you, please don't click any of the links within the email itself and simply delete the message.

You can even report it to our team with the steps outlined here.

I hope this helps, let me know if you have any questions!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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