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Issues Leaving a Dropbox Team

New member | Level 2

I used to have Dropbox Business for my consulting business, which had ALL of my work for various clients. One client recently invited me to their Business Team; I accepted not understanding that it would cannibalize my existing Business Account and make me a Team Member on their account vs the admin of my own business account. When I let them know that I only needed access to several folders, not the entire business account, they deleted my account - but then I could not log back in at all or access any of my work for other clients. They reinstated me so I could log back in to figure this out and get my assets. How do I leave their Business account and transition back to my OWN business account? It seems like when they delete my account, I can't even use that email address anymore. I don't want to create a personal account alongside their business account - I simply want to leave their business account and go back to my own.

1 Reply 1

Re: Issues Leaving a Dropbox Team


Hi @stephanieamberg; welcome to our Community and happy Friday!


To keep things short, in this case, you'll need to reach out to the admin of the team account you're a part of and ask them to convert your account back to an individual one following the steps from our dedicated guide below:


I hope this helps Stephanie. Please let me know if you have any more questions. 

Community Moderator @ Dropbox

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