Issues verifying e-mail account

[sc_manager]

Hi,

Last week I made an account on outlook and I used this one for a new dropbox account. 

I tried multiple times to verify email address, but unfortunatly nothing comes in. I have checked the spam, added no-reply@dropbox.com to my address book, but nothing works. 

And just to be clear; e-mail address is working receiving other emails fine.

So, the next step is to create a ticket (Dropbox.com/support). But can't find this option anywere. The only thing I see is that I can't see my tickethistory, beceause I need to verify my e-mail address. 

It would be great if there was an easy button or link for it. Beceause I read multiple discussion, but no one could give the answer.

Hopefully finely someone does.

[Jay]

Hi @sc_manager, thanks for joining the Community!

In order to look into this matter further, would it be possible to contact you at the email associated with your forum profile to assist?

Thanks!

[sc_manager]

Hi Jay,

Yes please, that would be great! Thanks.

[Jay · Accepted solution]

Thanks for the reply, I've sent you an email. Could you reply to it when you get a chance?

[Vitorreb]

Hi, i've got the same problem, can you help me please?

[Jay]

Hi @Vitorreb, would it be possible to contact you at your email associated with the forum to help further? Thanks!

[Vitorreb]

Hi Jay, yes it is possible, try to send me an e-mail to this account, thank you

[Jay]

Thanks for the reply, I've sent you an email, please could you reply to it as soon as you can!