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Issues verifying e-mail account

Issues verifying e-mail account

sc_manager
Explorer | Level 3

Hi,

 

Last week I made an account on outlook and I used this one for a new dropbox account. 

I tried multiple times to verify email address, but unfortunatly nothing comes in. I have checked the spam, added no-reply@dropbox.com to my address book, but nothing works. 

 

And just to be clear; e-mail address is working receiving other emails fine.

 

So, the next step is to create a ticket (Dropbox.com/support). But can't find this option anywere. The only thing I see is that I can't see my tickethistory, beceause I need to verify my e-mail address. 

 

It would be great if there was an easy button or link for it. Beceause I read multiple discussion, but no one could give the answer.

 

Hopefully finely someone does.

1 Accepted Solution

Accepted Solutions

Re: Issues verifying e-mail account

Jay
Dropboxer

Thanks for the reply, I've sent you an email. Could you reply to it when you get a chance?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

Re: Issues verifying e-mail account

Jay
Dropboxer

Hi @sc_manager, thanks for joining the Community!

 

In order to look into this matter further, would it be possible to contact you at the email associated with your forum profile to assist?

 

Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Issues verifying e-mail account

sc_manager
Explorer | Level 3

Hi Jay,

 

Yes please, that would be great! Thanks.

Re: Issues verifying e-mail account

Jay
Dropboxer

Thanks for the reply, I've sent you an email. Could you reply to it when you get a chance?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Issues verifying e-mail account

Vitorreb
New member | Level 2

Hi, i've got the same problem, can you help me please?

Re: Issues verifying e-mail account

Jay
Dropboxer

Hi @Vitorreb, would it be possible to contact you at your email associated with the forum to help further? Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Issues verifying e-mail account

Vitorreb
New member | Level 2

Hi Jay, yes it is possible, try to send me an e-mail to this account, thank you

Re: Issues verifying e-mail account

Jay
Dropboxer

Thanks for the reply, I've sent you an email, please could you reply to it as soon as you can!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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