cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Large file subscription not working

Large file subscription not working

Lafore76
New member | Level 2

I have to share a large file asap. I paid to upgrade my subscription and the payment went through via PayPal.

I'm trying to upload my file now and it is still telling me I have a 2g limit.

Help!

1 Reply 1

Re: Large file subscription not working

Walter
Dropboxer
Hi @Lafore76, thanks for using Dropbox and welcome aboard!

Can you please let me know what is your account's plan tab showing at the moment?

Also, how exactly are you uploading and sharing this file? 

Keep me in the loop!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
What do Dropbox user levels mean?
Need more support?