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Leave free team - account question

New member | Level 2
New member | Level 2

Sorry my situation is a little bit complex....

I used to have a dropbox personal account (A) but then accidentally joined a free team which means my account (A) becomes part of a team account. After noticing it, I connected a new personal account (B) to this team account (A). I then followed the instruction (https://help.dropbox.com/business/account-deleted-from-team) to leave the free team, my team account (A) becomes a personal account instead of all the files moving to the connected personal account (B)  --- wondering why this happens?

 

And also want to double check - no one (including team admins & team members) should be able to access files in either my account A (now becomes personal account) and account B (another personal account), correct?

 

Thank you!!

1 Accepted Solution

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Re: Leave free team - account question

Super User II
Super User II

@seven77 wrote:

my team account (A) becomes a personal account instead of all the files moving to the connected personal account (B)  --- wondering why this happens?


You were likely signed-in with your A account when you left the team, so it was that account that was converted back to a Personal account.


no one (including team admins & team members) should be able to access files in either my account A (now becomes personal account) and account B (another personal account), correct?

If it's not in the team folder or not explicitly shared with them, they can't access it.

View solution in original post

2 Replies 2
Highlighted

Re: Leave free team - account question

Super User II
Super User II

@seven77 wrote:

my team account (A) becomes a personal account instead of all the files moving to the connected personal account (B)  --- wondering why this happens?


You were likely signed-in with your A account when you left the team, so it was that account that was converted back to a Personal account.


no one (including team admins & team members) should be able to access files in either my account A (now becomes personal account) and account B (another personal account), correct?

If it's not in the team folder or not explicitly shared with them, they can't access it.

View solution in original post

Highlighted

Re: Leave free team - account question

New member | Level 2
New member | Level 2

This is super helpful, thank you so much!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

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