Hello, I received a prompt to install Dropbox on my Lenovo laptop for 100GB of free space for 1 year.
I downloaded dropbox and when I created the new account, it prompted me to add payment details to upgrade to a regular paid plan and as of now I only have the 2GB of a regular free price.
Has anyone faced this after been shown this promotion?
Hi @jeangrullonbk, thanks for joining the Community!
Did you create a new account using the pre-installed Dropbox app on the Lenovo device, or did you download a new copy from the Dropbox site and create the account there or on the site?
This will help me assist further!
Could you try completing the seven steps in the get started guide to see if this helps?
Would it be possible to contact you at the email associated with your forum profile to assist further?
Thanks, I've sent you an email now. Please could you reply to it as soon as you can!
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