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I wasn't able to redeem the Lenovo promotion

I wasn't able to redeem the Lenovo promotion

User231
New member | Level 2
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I got lenovo laptop last month. I logged to dropbox app from it and I didnt gifted by 100 gb even i was the first user, why??

1 Accepted Solution

Accepted Solutions

maher1982
Super User
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Due to Lenovo official website:
The Offer is not available in China, Cuba, Iran, North Korea, Sudan, Syria, or the region of Crimea, or any other countries where the Dropbox Service is not available, restricted by law, or subject to tax.

So maybe u log in from one of those countries.

View solution in original post

12 Replies 12

maher1982
Super User
Go to solution
Due to Lenovo official website:
The Offer is not available in China, Cuba, Iran, North Korea, Sudan, Syria, or the region of Crimea, or any other countries where the Dropbox Service is not available, restricted by law, or subject to tax.

So maybe u log in from one of those countries.

Vialb2
Explorer | Level 3
Go to solution

Hi, same boat here. Unable to redeem the same offer with my new Lenovo and unable to find how to reach out to customer service about it. I am in the USA, so not in the previously mentioned countries where the promotion does not apply.

Megan
Dropbox Staff
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Hi @Vialb2, how are you today?

 

I just sent you an email about this. Respond back to me, and we'll take it from there.

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Vialb21
Explorer | Level 3
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Hi Megan,

Just replied to your email. Thanks for reaching out.

gpharm
New member | Level 2
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Can you help me too, Megan? I tried to do all the dropbox and lenovo requirements but I am still not seeing my promotion. Thanks

Walter
Dropbox Staff
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Hey @gpharm, sorry to hear you're having issues with this.

 

Would it be OK if we send you an email to look further into this internally? 

 

Let us know and we'll use the email address that's connected to your profile here, on our Community. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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gpharm
New member | Level 2
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Yeah absolutely.

Walter
Dropbox Staff
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No worries @gpharm - you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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ParthProLegend
New member | Level 2
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Have the Same problem

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