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License key issue

License key issue

leejl01
New member | Level 2

Hi, 

I purchased a license key from Amazon and when I go to redeem it, there is a message that the license key is invalidated. There seems to be no way to fix the issue without creating a support post here since these instructions (link) literally don't exist...

3 Replies 3

Re: License key issue

Hannah
Dropboxer
Hey there @leejl01, thanks for posting on the Dropbox Community!

Can I actually reach out to you via email, so we can look into this?

Thanks.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: License key issue

leejl01
New member | Level 2

yes, you can reach out via email

Re: License key issue

Hannah
Dropboxer
Perfect! I just reached out to you, so make sure to check your emails!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Top contributors to this post

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    Hannah Dropboxer
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    leejl01 New member | Level 2
What do Dropbox user levels mean?
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