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Lock access from broken laptop

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Lock access from broken laptop

Explorer | Level 4

My 3 month old laptop died yesterday and am going to take it to store for replacement. Am concerned that if someone manages to revive it, they would have automatic access to my Dropbox files. Would changing my Dropbox password from my phone solve this? Or, would anyone using that laptop still be automatically signed in?

Thank in advance!

1 Accepted Solution

Accepted Solutions
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Re: Lock access from broken laptop

Dropboxer
Hey there @maestoll,
 
If the desktop app is still signed into your account currently then if the device is “revived” then they could potentially access your Dropbox files providing that the current settings haven't been reset in the process.
 
Changing the password for your Dropbox account automatically updates for any devices that are currently signed into the account. So what I would suggest if you’re concerned someone could access the files is to unlink the device from your Dropbox account. When doing so, you’ll have the option to remote wipe the files from that device when the app comes online.
 
Hope this helps, let me know if you have any other questions - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Lock access from broken laptop

Dropboxer
Hey there @maestoll,
 
If the desktop app is still signed into your account currently then if the device is “revived” then they could potentially access your Dropbox files providing that the current settings haven't been reset in the process.
 
Changing the password for your Dropbox account automatically updates for any devices that are currently signed into the account. So what I would suggest if you’re concerned someone could access the files is to unlink the device from your Dropbox account. When doing so, you’ll have the option to remote wipe the files from that device when the app comes online.
 
Hope this helps, let me know if you have any other questions - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Lock access from broken laptop

Explorer | Level 4
Thanks so much! I followed your directions and unlinked the laptop from my Dropbox account.

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Re: Lock access from broken laptop

Dropboxer
No problem @maestoll, I’m glad I could help put your mind at ease!
 
If you have any other questions about this then don’t hesitate to let me know here, I’m more than happy to help. 
 
Have a great day - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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