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Locked out of old an old account due to region change

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Locked out of old an old account due to region change

New member | Level 2

Hi,

 

  I have been trying to get back into my old account but because I no longer live in the same region I once did this is proving difficult. The email associated with my old account has a telephone number which was lost while on my travels to Mexico and so outlook.com will not give me access to it. Therefore I am unable to verify my account through the default e-mail address that is connected to my old account. I can however verify in other ways by verifying the pictures contained within and even a photo of myself which is contained within many of these pictures. The account is very important to me and holds alot of cherished memories that I would like to get back. Any help with this would be greatly appreciated.  Thank you so much for your time!

1 Reply 1
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Re: Locked out of old an old account due to region change

Super User II

Sorry, but, without access to the email address you cannot get access to the account.

The only way to recover will be to get your email back via Outlook.


 


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