cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Ross uses Dropbox to answer some new house questions here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Log out of all sessions

Log out of all sessions

FB1
New member | Level 2

Hi, I believe I was compromised yesterday on my dropbox.  I accidently opened a pdf from an unknown email.  I was then asked to sign in to my dropbox and did so.  Immediately after this I changed my passords and logged off all my devices accept for my pc.  I later logged back on using my new password. I just noticed this morning in dropbox security that there is still a session logged on to my drop box that is not familar to me (this session shows that it was first logged on to my dropbox on the same time as I had the episode yesterday). There doesnt seem to be a cross to turn this session off, the browser is chrome on windows, and most recent activity is showing as 'current session'. How do I find out the current user of this session and how to I turn this off or turn off all my sessions?

1 Accepted Solution

Accepted Solutions

Re: Log out of all sessions

Rich
Super User II
If you don't see the X to close the session, then it's the session that you're currently using. Hover your cursor over the i and it will show you the IP address for that session. It's likely the IP address of your modem/router, etc.

View solution in original post

4 Replies 4

Re: Log out of all sessions

Rich
Super User II
If you don't see the X to close the session, then it's the session that you're currently using. Hover your cursor over the i and it will show you the IP address for that session. It's likely the IP address of your modem/router, etc.

View solution in original post

Re: Log out of all sessions

FB1
New member | Level 2

Thank you for the reply. Much appreciated!

Re: Log out of all sessions

AWJ
New member | Level 2

That sounds easy. Where is the place to put the x?

Re: Log out of all sessions

Jane
Dropboxer
Hey there (@AWJ), (while your question may be slightly different than the OP's) please bear in mind that you can easily disconnect your account's active sessions through your Security tab online. 
 
Hopefully this answers your question, though please do let me know here in case you have any follow-up questions & I’ll do my best to check back with you. Thanks for posting your question on the Community & I'm wishing you a wonderful rest of your day ahead! 
 
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Who's talking

Top contributors to this post

  • User avatar
    Jane Dropboxer
  • User avatar
    AWJ New member | Level 2
  • User avatar
    FB1 New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?