cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Login

Nici843
Explorer | Level 3
I have an old Dropbox account with an old email. I don‘t know the password for both. That means i can‘t sign in in my old Dropbox account. Is it possible that i can change the email/password in my old account or can i get the pictures on this?
1 Reply 1

Re: Login

Rich
Super User II

@Nici843 wrote:
I have an old Dropbox account with an old email. I don‘t know the password for both. That means i can‘t sign in in my old Dropbox account. Is it possible that i can change the email/password in my old account or can i get the pictures on this?

Assuming the account still exists (idle accounts are deleted after a year of inactivity), you would need access to the email address you used to open the Dropbox account in order to gain access to it.

 

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?