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Lost account access & email access, ID theft 7 months ago... Please help.

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Lost account access & email access, ID theft 7 months ago... Please help.

New member | Level 2

7 months ago I was a victim of identity theft and I'm still struggling to get back access to over a dozen accounts. Google is no help. I do not have access to the email address associated with my Dropbox account which I've had for probably a decade. Google will not respond. And I need to get back into my Dropbox account as many Port documents and pictures are in there. Please please please please help

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Re: Lost account access & email access, ID theft 7 months ago... Please help.

Super User II

@BrandonH wrote:
I do not have access to the email address associated with my Dropbox account which I've had for probably a decade. ... And I need to get back into my Dropbox account ...

Unfortuantely, without access to the email address assocaited with your Dropbox, you likely won't be able to gain access to the account. You would either need to know the password (without it being expired) or still have an active device connected to the account.

 

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