cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost dropbox

Lost dropbox

John12341
New member | Level 2

Lost dropbox

I had a Dropbox account when I service provider restructured I didn't move the Dropbox to a new provider and emails to the old account don't get forwarded on any bright ideas about how to revive a Dropbox account without a valid email so a new password can be created

2 Replies 2

Re: Lost dropbox

Rich
Super User II

@John12341 wrote:

any bright ideas about how to revive a Dropbox account without a valid email so a new password can be created


Without access to the email address associated with your Dropbox, there won't be a way to gain access to the account. Perhaps you can contact the previous email provider and request that they reinstate the email address, at least temporarily, so you can receive the reset information.

 

Re: Lost dropbox

John12341
New member | Level 2
thanks Rich
will do
Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?