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Lost personal dropbox when I set up a business dropbox. I need those files.

New member | Level 2
New member | Level 2

I switched the email address on a business account to mine when i became the administrator. Now I can't sign into my personal dropbox. I changed the business email to a different one, but I still can't get into my personal account. What do I do?

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Re: Lost personal dropbox when I set up a business dropbox. I need those files.

Super User II
Super User II

@L Olsen wrote:

I switched the email address on a business account to mine when i became the administrator. Now I can't sign into my personal dropbox. I changed the business email to a different one, but I still can't get into my personal account. What do I do?


You wouldn't have been able to change the Business account to your email address if that email was already in use by another Dropbox account. Did you first change the email associtated with your personal Dropbox account? Or did you use your personal account join or upgrade to the Business account?

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