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Memory from Chromebook Offer Gone

Memory from Chromebook Offer Gone

jazminnicoletorres
New member | Level 2

Hi!

So I got a new Chromebook this year (2021) and I redeemed the 100 gb for 12 months offer but now my account is down to only 2 gb and my offer does not show up on my "Bonus Type" chart. I think this may have happened because I signed up for a one month trial of Dropbox Business when I was redeeming the offer and when the trial ended the promo vanished with it. How can I fix this?

1 Reply 1

Re: Memory from Chromebook Offer Gone

Jay
Dropboxer
Hi @jazminnicoletorres1, thanks for messaging today!

Generally, promotional offers are no longer available if you upgrade to a Dropbox Business trial.

Are you able to redeem the code again on your account?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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