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Merge

Steve Halley
New member | Level 2

Hello:  

 

We have an employee Aneta Bodkin that has a dropbox account  - <remove>.  But she also had a dropbox with a previous email account and that email is gone - <remove>, and the email provider cableone is out of business.  We need the documents merged from the old email and put on her new account.  We have very important documents that we need.  Please call us as soon as you can.  <remove>

3 Replies 3

Re: Merge

Mark
Super User II

Yikes @Steve Halley its SO dangerous putting personal info on here - its a public website and ANYBODY could use it especially as Dropbox support isnt going to call you. They dont do outgoing calls - inbound is paying business users only. 

 

To fix your issue your employee needs to simply share a folder from her old account to the new one. 

 

Unfortunately if she doesnt have access to it then without access to the email the data/account is lost and you'll need to restore and recover from a backup.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: Merge

Steve Halley
New member | Level 2

How can i delete the comment on this board?

Re: Merge

Mark
Super User II

I've already cleared the personal info @Steve Halley 

 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    Steve Halley New member | Level 2
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