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Merging two accounts - Dropbox Plus and Basic

New member | Level 2
New member | Level 2

I have two dropbox accounts, with different email addresses, one is dropbox account is the basic one, the other is the dropbox plus.  I want to merge the newest account (which is the basic one) to the other dropbx plus account, but use the latest email address (which holds the basic account).  How do I do this, please?

1 Accepted Solution

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Re: Merging two accounts - Dropbox Plus and Basic

Dropboxer
Dropboxer

Hi @kayjen25. Thanks for posting your first question! 

The easiest way to go about this is to share all the folders from your Basic account to the Plus and then transfer ownership of the folders to the Plus account as well. 

Steps to change the owner of a shared folder are outlined here

This way you will have all your data merged in your Dropbox Plus!

Get back to me for any questions. Cheers! 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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View solution in original post

1 Reply 1
Highlighted

Re: Merging two accounts - Dropbox Plus and Basic

Dropboxer
Dropboxer

Hi @kayjen25. Thanks for posting your first question! 

The easiest way to go about this is to share all the folders from your Basic account to the Plus and then transfer ownership of the folders to the Plus account as well. 

Steps to change the owner of a shared folder are outlined here

This way you will have all your data merged in your Dropbox Plus!

Get back to me for any questions. Cheers! 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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