Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working.
I'm getting 'invalid' code when i try to input the code generated. How is this possible?
Is there no other way to use 2-step authenticator without having to resort to texts?
Solved! Go to Solution.
Is the timezone on your account and phone correct?
And no, its texts or mobile authenticator I'm afraid
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I am having the same issue and it drives me nuts.
I have multiple times deleted the authenticator app and installed it and scanned the barcode and it still fails when asked to enter the number shown.
Login failed: Invalid security code
It works on every other account, except Dropbox. It used to work on my first phone, but I never got it to work when I switched to iphone 6.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.